ADVISORY

In the past, technology service costs were typically lumped under miscellaneous office expenses and viewed as unavoidable liabilities.

Today, however, technology is rightly acknowledged as a crucial core contributor to the entire business model and operational process. Investing in the right technology is essential for empowering human resources and other productive capital to generate more leads, process orders efficiently, enhance client interactions, and ensure both short-term and long-term success and profitability.

At SO IT Services, we collaborate with you to strategize and transform your technology systems, aiming to maximize opportunities for increasing business efficiencies, eliminating wasted resources and duplication, and ultimately helping your business thrive!

Our IT advisory services include:

Strategic Planning: We partner with you to explore and analyze your systems. We provide insights on current provisions and then draft a new target operating model with clear timelines for implementation.

Disaster Planning: We ensure that your systems can sustain business operations even during minor mishaps or major disasters. This is achieved through planning and deploying the latest cloud and on-premise backup and replication systems.

Transformation Management: We guide your team through technological transitions, such as deploying new devices, refining service delivery processes, expanding business operations, or undergoing internal restructuring.

Procurement Management: We assist in evaluating and selecting suitable products, vendors, and suppliers for your specific technology needs.

SO IT Services staff have conducted and led over 20 IT audits, surveys, and roadmaps for small businesses seeking to enhance their technology provisions, achieve efficiency gains, and leverage their competitive advantage. For instance:

We facilitated executives within a venture capital firm in transitioning to regular remote working. SO IT created a transition schedule, conducted user testing, provided basic training plans, and oversaw the procurement and deployment of new hardware and communication systems at executives’ home offices.
We assisted an architectural firm in reducing hardware and licensing costs by partially transitioning from physical workstations to virtual desktops via thin clients. We identified the most suitable technologies and practices for architects and conducted thorough testing before rollout.
We designed a server infrastructure virtualization plan and managed the transition to a cloud-based enterprise communication system at a credit union’s expanded headquarters.

SERVICE SCOPE